Privacy Policy for CertUpgrade

Effective Date: January 1, 2025

1. Introduction

Welcome to CertUpgrade. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard data when you visit our website at certupgrade.trade and use our certification upgrade courses.

2. Information We Collect

2.1 Personal Information

When you register for courses, subscribe to updates, or contact support, we may collect identifiers such as your name, email address, phone number, and any other details you provide.

2.2 Usage Data

We automatically collect data about your interaction with our site, including pages viewed, time spent, access times, and referring URLs.

3. How We Use Your Information

• To deliver and improve our courses and services
• To respond to your inquiries and provide support
• To send you announcements, updates, and marketing communications (you may opt out at any time)
• To comply with legal obligations and enforce our policies

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience on certupgrade.trade, including:

• Essential cookies for site functionality
• Performance cookies to analyze site usage
• Preference cookies to remember your settings

You can manage or disable cookies through your browser settings, but note that certain features may not function properly if cookies are blocked.

5. GDPR Compliance

If you are located in the European Economic Area (EEA), the following applies:

• Lawful Basis: We process personal data based on your consent, performance of a service, or legitimate interests such as improving our offerings and ensuring security.
• Your Rights: You have the right to access, correct, erase, restrict processing, object to processing, and request data portability. To exercise these rights, please contact us.
• Data Transfers: When transferring data outside the EEA, we implement appropriate safeguards such as standard contractual clauses to protect your information.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

7. Security

We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. While no method is fully secure, we strive to maintain high standards of protection.

8. Third-Party Services

We may share data with trusted service providers who assist in delivering our courses, website performance, and customer support. These partners are bound by confidentiality obligations and may only use data as instructed by us.

9. Children’s Privacy

Our services are intended for individuals aged 16 and above. We do not knowingly collect personal data from anyone under 16. If you believe we have collected information from a minor, please let us know so we can delete it.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted here with a revised effective date. We encourage you to review this page periodically.

11. Contact Information

If you have questions or wish to exercise your rights, please reach out:

CertUpgrade
301 Front Street West, Toronto, ON M5V 2T6, Canada
Phone: +14161623932
Business ID: 731553010

To contact our data protection team, kindly contact us directly.